Question 1

How can you place a bulk order?

Accepted Answer

To place a bulk order, contact our support team at support@narrowbeam.net or call us at +91 8861533707. We'll discuss your requirements and offer additional discounts based on your needs. We look forward to assisting you!

Question 2

Can you get installation support for your purchase?

Accepted Answer

Yes, you can get installation support for most products. In many cases, the brand or manufacturer handles it directly. If that support is not available, you can still reach out to us, and we’ll help guide you to the right next step. Need a smooth setup? We’re here to help.

Question 3

What makes ConneXmart a smart choice for your home automation needs?

Accepted Answer

At ConneXmart, you get a carefully selected range of smart home and security products from trusted brands like QUBO, HomeMate, CPPlus, and OneTouch. You also get manufacturer-backed support for a smoother experience. Looking for a safer, simpler way to shop for smart tech? You’re in the right place.

Question 4

How do you start a return or refund request?

Accepted Answer

Please raise your return or refund request within 3 days of delivery, subject to terms and conditions. After your request is approved and reverse pickup is confirmed, hand over the package to our authorized logistics partner within 7 days. Once the item reaches us, our quality team will check it before the refund is processed.

Question 5

How do you pay for an order using COD?

Accepted Answer

If COD is offered for your order, you can pay the delivery partner in cash or via UPI when your package is delivered. For a smoother checkout, you can also choose an online payment method instead.

Question 6

What should you do if you ordered the wrong item?

Accepted Answer

If you placed an order by mistake, contact support at +91 8861533707 or support@narrowbeam.net with your order details. If the product is unopened and the original packaging is intact, we’ll guide you through the return process. The item must reach us in original condition and packaging, and any refund will be processed after applicable courier, COD, and handling charges are adjusted.

Question 7

Can you buy Smart Door Locks online at Connexmart?

Accepted Answer

Absolutely! You can buy Smart Door Locks online at Connexmart. We specialize in home automation and smart home security products, offering a wide range of smart door locks to meet your security needs. Our locks are designed for enhanced security, easy installation, and seamless integration with other smart home devices. Plus, we offer free shipping on all orders. Visit connexmart.com to explore our selection and find the perfect lock for your home.

ConneXmart Help Center

Frequently asked questions