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ConneXmart Help Center
Frequently asked questions
General
At ConneXmart, you get a carefully selected range of smart home and security products from trusted brands like QUBO, HomeMate, CPPlus, and OneTouch. You also get manufacturer-backed support for a smoother experience. Looking for a safer, simpler way to shop for smart tech? You’re in the right place.
You need to raise a return or refund request within 3 days of delivery, subject to terms and conditions. Once your return is approved and reverse pickup is confirmed, hand over the package to our authorized logistics partner within 7 days. After we receive it, our quality team will check the item before the refund is processed.
If you placed an order by mistake, contact support at +91 8861533707 or support@narrowbeam.net with your order details. If the product is unopened and the original packaging is intact, we’ll guide you through the return process. The item must reach us in original condition and packaging, and any refund will be processed after applicable courier, COD, and handling charges are adjusted.
Absolutely! You can buy Smart Door Locks online at Connexmart. We specialize in home automation and smart home security products, offering a wide range of smart door locks to meet your security needs. Our locks are designed for enhanced security, easy installation, and seamless integration with other smart home devices. Plus, we offer free shipping on all orders. Visit connexmart.com to explore our selection and find the perfect lock for your home.
Have a question? We are happy to help.
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